Join our team at Cardinal!
We’re seeking a highly organised and detail-oriented Credit & Office Administrator on a 6-month contract to play a key role in managing our customer accounts and supporting the day-to-day operations of our Head Office. This role is ideal for someone with strong finance administration skills who enjoys working collaboratively across teams and maintaining efficient office operations.
Cardinal is a leading partner to many of New Zealand’s well-known companies in food, beverage, grocery and personal healthcare. We offer an end-to-end logistics solution to our customers, which offers the opportunity for our team members to develop, upskill and progress within the business. We are revolutionizing supply chains with New Zealand’s first fully automated 3PL warehouse with AI driven robotics.
About the Role
As the Credit & Office Administrator, you’ll be responsible for ensuring all customer payments are accurately processed, accounts reconciled, and outstanding debts managed efficiently. You’ll also support the Finance team with reporting, month-end close activities, and general office administration.
Key Responsibilities
· Process and allocate customer payments daily in line with remittance advice.
· Resolve customer queries in collaboration with Sales, Operations, and Billing teams.
· Maintain debtor days within KPI targets and ensure timely follow-up on overdue accounts.
· Prepare and issue weekly debtor and cashflow reports.
· Assist with credit applications, onboarding of new customers, and credit control procedures.
· Generate customer statements and support invoicing accuracy.
· Provide reception and office support, including stationery, catering, and supplier coordination.
· Manage corporate credit cards for travel and entertainment expenses.
· Maintain cleaning supplier relationships and escalate service issues as needed.
· Support finance close-off, ad hoc administrative projects, and general office duties.
About You
To be successful in this role, you will have:
· A Degree in Finance, Commerce, or Business Administration (or equivalent qualification).
· 2+ years’ experience in a finance or credit control role.
· Strong numeracy skills with a keen eye for detail and accuracy.
· Proven ability to manage multiple priorities and meet deadlines.
· Excellent communication and interpersonal skills.
· Advanced Excel skills (VLOOKUP, Pivot Tables essential).
· Proficiency in Microsoft Office and general business systems.
· Experience in the logistics or supply chain industry (advantageous but not essential).
Why Join Us
· Supportive and collaborative finance team.
· Opportunity to contribute to both operational efficiency and customer satisfaction.
· Varied, hands-on role that combines credit control and office administration.
· A workplace that values accuracy, teamwork, and proactive problem-solving.
How to Apply
If the above sounds like you, do not hesitate and apply now! We look forward to discussing this opportunity with you. Applicants for this position must have New Zealand citizenship, residency or a valid work visa. The successful applicant must pass a pre-employment drug and alcohol test, criminal history check and provide two contactable references.